Terms of sale

Last updated 13 November 2026.

1. Who we are

The Full Survival Guide is sold by [Trader name and UK postal address to be added before launch]. Payments are processed by Matrix Health (shown on your card statement as MATRIX HEALTH). Email: [email protected].

2. What you are buying

An individually numbered USB stick containing The Full Survival Guide, an offline library of guides that open in a web browser and as PDFs. The library is being written in 12 volumes. The status of each volume is shown on this website. Only volumes that have passed their checks are put on the stick. Before dispatch we will email you the list of volumes on your stick.

3. Pre-order, price and payment

The price is £49.99 per stick, with free delivery to UK addresses. No VAT is charged as we are not VAT registered. You can order up to 3 sticks per order. Your card is charged when you place your pre-order. Our contract with you starts when we confirm your order on screen after payment.

4. Delivery

This is a pre-order. Pre-orders are expected to dispatch in early January 2027 and no later than 31 January 2027. If we can’t meet that date, we’ll tell you and you can cancel for a full refund. We deliver to UK addresses only.

5. Cancelling and refunds

You can cancel for a full refund any time before dispatch. You also have the legal right to cancel within 14 days of receiving your stick, without giving a reason. Full details are on our refunds and cancellation page. Refunds go back to the card you paid with, within 14 days of us agreeing the cancellation.

6. Faulty sticks

If your stick is faulty or doesn’t match its description, you have rights under the Consumer Rights Act 2015. Contact us and we’ll replace it or refund you. These terms don’t affect your legal rights.

7. Your licence to use the content

The guides are protected by copyright. Each copy is licensed for use by the buyer and their household. Each stick carries a unique issue number recorded against your order. Please don’t copy, share, upload or resell the content.

8. General information only

The library is general information only. It is not medical, legal or professional advice, and it doesn’t replace the emergency services, a doctor, a pharmacist, a vet or a qualified tradesperson. Laws and official guidance change, so check current official sources before you rely on anything. Never eat any wild plant or mushroom unless it has been positively identified in person by an expert. No book, photo or app can make a wild food safe to eat on its own.

9. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We don’t exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud.

10. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.