Frequently asked questions

No. Everything is on the stick and opens in your web browser with no connection at all.

Windows, Mac and Linux computers with a USB port and a modern web browser. Some phones and tablets can open it with an adapter, but we can’t guarantee every device.

Not yet, and we won’t pretend it is. The status of every volume is shown on its page: “Drafted” (written, final checks to do), “In expert review” (waiting for a qualified reviewer’s sign-off) or “Coming soon” (not written yet). Before we dispatch your stick, we’ll email you the list of volumes on it, and you can cancel for a full refund at that point if you prefer.

This is a pre-order. Pre-orders are expected to dispatch in early January 2027 and no later than 31 January 2027. If we can’t meet that date, we’ll tell you and you can cancel for a full refund. We’ll email you when it’s on its way.

When you place your pre-order. Payment is handled securely by Stripe, and we never see or store your card number.

Yes. You can cancel for a full refund any time before dispatch. After it arrives, you have 14 days to cancel for any reason. See Refunds and cancellation for the details.

Not at the moment. We deliver to UK addresses only, and UK delivery is free.

Up to 3 sticks per order. Each one is individually numbered.

No. It is general information only. It does not diagnose or treat anything and it doesn’t replace a doctor, a pharmacist, a qualified tradesperson or the emergency services. In an emergency, call 999 or 112.

Never eat any wild plant or mushroom unless it has been positively identified in person by an expert. No book, photo or app can make a wild food safe to eat on its own.

Each stick carries its own issue number on every page, recorded against the order it was sold with. It helps protect the work from being copied and shared.

Yes. Every volume includes a print-ready PDF for your own use.